Shipping policy

Shipping Policy

At Harmukh Naturals, we are committed to delivering your order safely and securely. We carefully pack our products to ensure they reach you in the best possible condition.

Order Processing

  • Orders are usually processed within 1–3 business days after successful order confirmation.
  • Orders placed on Sundays or public holidays may be processed on the next working day.
  • During high-demand periods, festivals, or unforeseen circumstances, processing times may be slightly longer.

Shipping Across India

We currently ship orders across India through trusted courier and logistics partners.

Estimated Delivery Time

After dispatch, delivery generally takes:

  • Major cities and urban areas: approximately 3–7 business days
  • Remote locations: approximately 5–10 business days

Actual delivery times may vary depending on your location, courier operations, weather conditions, regulatory inspections, or other circumstances beyond our control.

Shipping Charges

Shipping charges, where applicable, will be displayed during checkout before you complete your purchase.

Any promotional offer for free shipping will be subject to the terms and conditions mentioned at the time of the offer.

Order Tracking

Once your order has been dispatched, tracking information may be shared with you through the email address or phone number provided while placing your order.

Please ensure that your contact and delivery details are entered correctly.

Delivery Delays

While we work closely with our shipping partners to ensure timely delivery, delays may occasionally occur due to:

  • Weather conditions
  • Remote or restricted locations
  • Courier operational delays
  • Public holidays
  • Regulatory or security inspections
  • Incorrect or incomplete delivery information

Harmukh Naturals will make reasonable efforts to assist you in tracking delayed shipments.

Incorrect Address or Failed Delivery

Customers are responsible for providing a complete and accurate delivery address.

If an order cannot be delivered because of an incorrect address, incorrect contact details, or repeated unsuccessful delivery attempts, additional shipping charges may apply for re-dispatching the order.

Damaged or Incorrect Orders

If you receive a damaged, incorrect, or incomplete order, please contact us as soon as possible with your order number and relevant photos or videos.

We will review the issue and provide an appropriate resolution in accordance with our Refund and Return Policy.

Contact Us

For any questions regarding shipping or your order, please contact us:

Harmukh Naturals
Email: harmukhnaturals@gmail.com
WhatsApp/Phone: +919320613914
Location: NH 44 Lethpora Pampore Jammu And Kashmir, India